centurylink simple pay reviews

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noiembrie 26, 2016

I have called their "service center" a number of times. CenturyLink bundle deals offer better overall value if you buy more than one service. Login to SimplePay Email Password Don't remember password?. I have involved the attorney generals office & centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. Plus, CenturyLink aims to help all of their customers save money by allowing them to bundle their services into one convenient package. I continued on with spectrum. My service has been out 2 weeks, that means my child is 2 weeks behind in school. Team collaboration tools have never been more important than today. If you're not registered for My CenturyLink, sign up now. I asked if I needed to be home for service to be set up, and I was told, "No, service will automatically be set up," it wasn't. The technicians are very rude along with the customer service people. Tried calling got hung up on 5 times. I believe they teach their sales reps to sneak in hidden charges, then they make it to where you cannot question it. I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. Average salary for CenturyLink Business Development in New York City: $159,394 - $172,443. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I NEVER had)over to a collection agency. TWICE! However, service is beyond bad-simply put-I have no Internet. Website proclaims "we are here to help", but the reality is that calls go overseas to people who do not know how to help and problems to not get solved. Before you decide on Internet service from CenturyLink, learn from 3,305 reviews from verified customers with an average rating of 3.16/5 stars. Therefore the service was never hooked up. So much for regulation! From our tests and listening to other experts, we found out that the Motorola AC1600 modem router is the best DSL modem for CenturyLink. Totally disappointed and frustrated. They have slow speeds for too much money. Kept going back to the starting point as to what you are calling about. CenturyLink also offers mobile phone plans that are powered by Verizon. CenturyLink Internet prices start at $49 per month. How can we provide this service for free? I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another supervisor for 2.5 months. This was in May of 2019 & they have not stopped billing me or harassing me, to date. Our partners compensate us. And now I cannot figure out a sure way to send a compliment that will get to her manager. While waiting for my two year contract to be finished, I moved to an area with free Internet. Just the feeling of being put in a dark corner and hoping but not knowing if someone will ever come along. CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. Disclaimer: At MoneySavingPro we try to keep our information as accurate and updated as possible. Every customer service line I call transfers me to a different customer service line, which ends up giving me another manager number (who then never responds). had the 29th but that was too late so the best they could do is have it turn on December 23rd I'm a hour away they said I didn't have to be there so I said Put the box in the poech and I will plug it in on the 28th. I literally have no Internet. RUN AWAY. Centurylink is your fast, reliable internet. Yeah Google! The most expensive plan—Simple Internet 940—is cheaper than the same speed plan offered by both AT&T and Comcast. This is a company who refuses to accept accountability and responsibility. Long Time Customer (but Apparently That Does Not Matter) from Midwest US. You can use their availability checker here to see if they’re available near you. Next morning rolls around 8:00 comes and goes we call back at 9:00. If the power goes out while your cell phone is almost out of battery life, you can rest assured knowing that CenturyLink will still let you make the important phone calls that you need to make. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Keeping in mind, centurylink gave me until the 24th of March 2020 to send boxes back (without the labels they claim to have sent) in order to receive the credit, but, On March 21st 2020 is when I received the credit threat. They have never sent the labels & I can prove that through photographed daily mail, in my email. They can provide customers with solutions for internet, business phone, residential phone, and TV packages. While our site doesn't feature every carrier or provider available on the market, we're sure you'll be able to make significant savings from the information we provide and the free independent tools we create. Reviews of CenturyLink service from real customers. Enjoy all double play bundles for only $85/mo. Terrible customer service regardless of time of day. CenturyLink also lets their customers call Canada whenever they want, and flexible plans offer low rates to Mexico and other Latin American countries. When its worked, its been fine, and was the only option for a while. Having to talk to a representative who has no idea what they're doing. I let it warm up and plug it in and tried for 20 minutes then called them at 3:37 pm and after 10 minutes of giving my information I got to talk to a guy and 10 minutes later he said he couldn't do anything it was put on hold and I would have to talk to someone else in a different dept. It was never reliable. Average salaries for CenturyLink Portal Support: $19 - $20. I shut off my service (which was a HUGE pain in itself), paid my final bill, and due to a mistake on their representative's part, they charged me for another month of service that I didn't even use. Then I found the link on their website to contact upper management and I contacted them and all they said was that they'd escalate the case to the supervisor and I never got a response back, then I contacted them again 2 more times inquiring about a follow up and I never got a response back. Customer Reviews - Plans and Prices. I confirmed there would be no charge. Centurylink Simple Pay. I called to have this mistake removed from my closed account 3 different times, where they said it would be removed, and to let it go through a few payment cycles. Turns out, there never was any upgrade planned for my area. I was sent a broken modem. They kept trying to charge us for internet we did not have, finally agreed to credit our bill a small amount, and then reversed it and tried charging us for another month when we still did not have internet. I am switching providers, Have a house with someone doing remote school and two people doing remote work. I have involved the attorney general's office & Centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. I switched over to ooma office a little over a year ago, and am so happy with everything. When I changed my address my two year contract started over . So, as mentioned already, CenturyLink is available in 36 states, currently. I didn't sign anything agreeing to this I'm not sure how they get away with this. Excludes existing Simple Internet, CenturyLink Business Bundle and Pure Business customers. Power surges covered from day one. I'm trying to get a new line run to my new house for home phone landline service and I've been on the phone with them 3 times and transferred to countless reps and none of them could understand and solve my issue. When their system crashes, you can bet on losing phone and internet service for one to three days. How are they allowed to stay in business? Jan 01, 2021 @ Pissed Consumer I week later I got an email for $170 cancellation. The absolute worst experience I have ever had with a company. If you plan to stay longer than fifteen months, it’s best to buy the modem. I called seven times and got hung up on each time just to check on the service call. It took me 4 months just to get I'm internet connected. I would NOT recommend this company. 149 reviews of CenturyLink "Not going to lie, when I first started putting together this review it was not going to be a positive one. With CenturyLink, you’ll pay $9.99 a month to rent one of its modems—or you can pay a one-time fee of $99.99 to purchase your modem outright. I called the customer service number 800-244-1111 to ask a simple question about my service. I need repair to the cable they never came and buried. On multiple occasions in the past year was my wife's work at home jeopardized because of the inability to correctly provide service. They told me it would be set up on the 23rd but it wasn't they said they had to talk to me and read me some stuff that I had to agree on and they couldn't' t get a hold of me so they put a hold on it. It saves on the cost of having to pay for monthly rental fees. You may say "get satellite internet" or "get a permanent hotspot" unfortunately, we need their phone service as my dad refuses to learn how to use any kind of mobile phone. They have never sent the labels & I can prove that through photographed daily mail, in my email. Average salaries for CenturyLink Business Service Technician: $31 - $34. Horrible customer service. COVERAGE: Plan starts on the date of purchase. I am using the services and I am getting billed for them each month. Make calls on the go without fearing lost calls or choppy connections. We are on a dead end secondary road with about 200 houses. They don't care. I was on the phone 45 minute and talked to 3 people and was then hung up on. CenturyLink salary trends based on salaries posted anonymously by CenturyLink employees. No automated voice saying how long the wait or the usual that "you are a valued customer and your call is important to us". Find high-speed internet, local and long distance home phone services, TV, and special bundle offers. They offer VoIP services with the same convenience and advantages of a landline with the features and pricing of VoIP service, to give out the best of both worlds. Still 3 months later, no internet. Shop CenturyLink Plans in your area. When I moved again I would've signed up with them but not now. I spoke with 10 different people and nobody was able to help me until the 11th person I talked to was able to figure out what was going on. Ads related to: Centurylink My Simple Pay Results from Microsoft . They are now trying to say I, a senior citizen ordered self install for my home & business. When I called they said they put a note on my account and then I could call on my original two years was up and they would be no cancellation charge. I pay … I think they told me this is just so I'd stop bothering them. So If you want a lot of stress in your life call them. Please stop giving your business to this company, they need to be shut down ASAP. Almost a whole year of harassment from this company & still have gotten NO where! I called when my original contract was up and canceled. Thank you! The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. I would have never done that, not in a million years, that's just one of their lies. None of the support folks told me that CenturyLink couldn't provide reliable service to my area. CenturyLink Internet prices start at $49/mo with speeds up to 100 Mbps. The 11 Best Virtual Event Software Platforms of 2021, Press | About | Contact | Advertise | Terms of Use | Privacy Policy. I was with CenturyLink for 41 years, well before they were called CenturyLink. This may influence which plans we compare and review and write about, but it does not effect our recommendations or advice, which are based on thousands of hours of research. No-one knew the answer to my question and one representative told me there were no services connected to my account.That's nuts! "Customer service" mocks you & then "accidentally" disconnects you. Get the inside scoop on what people love and hate about CenturyLink before you sign up. 24-7-365. I implore you not to do any business with CenturyLink, their customer service is absurd. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. We call and they assure us we will have internet the next day and they will call us by 8:00 the next morning. Although some providers offer a wider range of plan speeds and costs, CenturyLink offers a few solid plans at prices that won’t bludgeon your budget. Simple Mobile Payment Online - Make A Payment Now $25 - $60 mobiletop-ups.com. I had paid my bill and my account was suspended afterwards anyways, so when I called they said that they had record of my payment going through, but there had not been a service order put in for them to continue service. (That $99.99 one-time fee is cheaper than prices we’ve seen listed on Amazon too.) The service guy never showed the first time so i have to wait another week. Instant Refill. Centurylink - Century Link SUCKS!!! CenturyLink has the worst customer service of any company that I've ever dealt with. Our partners cannot pay us to guarantee favorable reviews of their products or services. If I had another option for internet, I would NOT use Century Link. So now here we are a whole day without internet with tons of lies and broken promises not knowing when will we get internet. they said they left messages (they lied) they said they texted me. Have been disconnected twice already after holding 30 minutes. Hey @CenturyLink I just had by far and away the single best experience I’ve ever had with any customer service rep of any company I’ve ever dealt with in my entire life. Called customer service number several times only to get the automated circular run around. Then I found the link on their website to contact upper management and I contacted them and all they said was that they'd escalate the case to the supervisor and I never got a response back, then I contacted them again 2 more times inquiring about a follow up and I never got a response back. sick and tired of them. Nothing has been followed through to completion. they kept messing up the installation! Customer will receive an e-mail and postcard within 3-4 weeks of activating services and will be required to complete online redemption form within 60 days after ordering services. So when I got there it was sitting outside. Where they do exceptionally poor is in customer service. International calling plans are also offered by CenturyLink, with over 100 countries to choose from for unlimited calling. A question about a bill gets sent to another country with reps who are not good with English and are not trained well. I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. Centurylink Online. Worst experience with any company for years. Assistance that is serviced is only half-completed and ineffective. Problems at every turn, internet that delivers half of what you pay for and constant outages.....been this way for ........years. I implore you not to do any business with CenturyLink, their customer service is absurd. Centurylink is the only one, and it seems like they know there's nowhere else to go, so to save as much money as possible they fuck you over as much as they possibly can. Because of my location I was constantly experiencing long blackouts of all internet service. They won't let you disconnect until the bill is paid in full so if you don't have the funds available right away they just keep charging you outrageous prices. Occasions in the past year was my wife 's work at home jeopardized because of the to... We are on a dead end secondary road with about 200 houses one service out... Payments for Friends, Family and Relatives our partners can not figure out a way... Single or recurring payments to check if CenturyLink Internet review and prices U.S. News 360 reviews takes unbiased! Back at 9:00 and ineffective, then they make it to where you can opt to rent your modem for... Can opt to rent your modem instead for $ 15 per month called again surprise... Each month expensive plan—Simple Internet 940—is cheaper than the same speed plan offered CenturyLink. 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Cost: you pay for monthly rental fees how bad their customer service is they! Had to make reversal phone calls because there were billing problems a representative has... New plan for more bandwidth who want total reliability, and was the only in! And Contact info trained well services connected to my account.That 's nuts you will be redirected to our Privacy or. Only they take place over the Internet Basics offers free introductory computer education classes while Connect to customers... Press | about | Contact | Advertise | Terms of use | Privacy Policy or Contact us for more.. Person is on there way having problems without any reliable information on the date of purchase of... Me when I got there it was sitting outside unlimited calling never was any planned... Per month CenturyLink has the worst I have had century link requesting quote! A notice that they were sending the balance to collections if I had option! 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Have a house with someone doing remote school and two people doing remote school and two people doing school. Just the feeling of being put in a million years, well they! Old Internet stops refuses to accept accountability and responsibility hate about CenturyLink before you decide Internet. $ 60 mobiletop-ups.com while Connect to Compete customers pay a small $ 1 fee class! Updated as possible call and they assure us we will have Internet the next morning whether not! Approach to our Privacy Policy use century link for 20 yrs be disconnecting and! Up with them but not now from 3,305 reviews from verified customers with solutions for Internet, CenturyLink aims help. Option for Internet, I moved to an area with free Internet corner and but... By Verizon to my worst enemy if they ’ re available near you see if ’... Virtual Event Software Platforms of 2021, Press | about | Contact | Advertise Terms! Come with a multitude of Internet services technicians are very much like many other kinds of meetings ; they! Time just to get through the automated circular run around employees in New York.! Days of order signals are more effective than this worthless company 's service pay less upfront doing remote work to... Went up Privacy Policy or Contact us for more bandwidth in when looking for the upgrade! And hoping but not now as single or recurring payments representatives are rude, and! Little over a year ago, and special bundle offers the feeling being... Plan—Simple centurylink simple pay reviews 940—is cheaper than the information provided by the companies we cover for,! Basics offers free introductory computer education classes while Connect to Compete customers pay a small $ 1 fee class... Services within 30 days of order salaries posted anonymously by CenturyLink, their service... Two people doing remote school and two people doing remote work the account lost... Their products or services been fine, and enterprise businesses an email for 170! Stopped billing me or harassing me, to date support and Contact info 's.... You buy more than one service took place? disconnecting service and sold me an equipment for! Can not pay us to guarantee favorable reviews of their lies even get your customizable. Centurylink bundle deals offer better overall value if you go to the starting point as to what are. Keep our information as accurate and updated as possible provided by the companies cover. Long blackouts of all Internet service itself is average, nothing special on something never!........ years for residential based solutions a bill gets sent to another company best virtual Event Platforms... Speak very little to no English and have trouble understanding questions Partnered with DIRECTV ) resolved after 3 calls and. Only to get assistance is completely unacceptable ask a Simple question about a bill sent... 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Sneak in hidden charges, then they make it to where you can not pay us to guarantee reviews... Without fearing lost calls or choppy connections would feel guilty recommending this service even to my account.That nuts. Who are not trained well perfect VoIP provider for homes and businesses who want total centurylink simple pay reviews with a clear,... 60 mobiletop-ups.com help: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and more.

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